Do you offer group discounts?

Tickets are non-refundable unless a performance is cancelled. Exchanges may be possible. Please contact the Box Office for details. Just reach out to our team at boxoffice@newtheatreroyal.com or call 02392 649000.

Matcham memberships are valid for 12 months from the date of purchase. Matcham Patron Memberships are valid for 10 years. We’ll remind you when it’s time to renew, so you don’t miss out on any benefits.

Each membership comes with a range of benefits — from priority booking and exclusive discounts to behind-the-scenes content and special offers throughout the year. Check the membership options for the full list of perks.

Some shows have age guidance or restrictions. These will be clearly listed on the show page. If they are not listed, please get in contact with us and we will find out for you.