Do I need a membership to book tickets?

The Theatre Royal Box Office is open 10am-5pm Monday-Friday and 90 minutes before a performance.

Tickets are non-refundable unless a performance is cancelled. Exchanges may be possible. Please contact the Box Office for details. Just reach out to our team at boxoffice@newtheatreroyal.com or call 02392 649000.

Concessions may be available on certain shows for the following groups. Please check the individual show for the concession eligibility.

Please check with the Box Office Team when booking your tickets.

If you have any accessibility requirements or require a dedicated wheelchair space please call the Box Office on 02392 649000 to book your tickets so we can give you the best experience possible. 

These performances are adapted to be more accessible for people with autism, sensory sensitivities or learning disabilities. They’re a little quieter, use less or no special effects and the lights in the auditorium will be kept on.