Each membership comes with a range of benefits — from priority booking and exclusive discounts to behind-the-scenes content and special offers throughout the year. Check the membership options for the full list of perks.
What is your refund policy?
Tickets are non-refundable unless a performance is cancelled. Exchanges may be possible. Please contact the Box Office for details. Just reach out to our team at boxoffice@newtheatreroyal.com or call 02392 649000.
Do you offer group discounts?
Yes. Groups of 10+ may be eligible for discounts on selected shows. Contact our Box Office for more info.
Are there age restrictions on performances?
Some shows have age guidance or restrictions. These will be clearly listed on the show page. If they are not listed, please get in contact with us and we will find out for you.
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